Shipping costs are based on orders that weigh under 2 pounds. If the order weighs much more than that, I may contact you about additional shipping fees. Then you can choose to complete the order or cancel it.
What is the minimum order?
There is never a minimum. Your order is important to me, regardless of its size.
How can I place my order?
You can place your order online, by email, by phone or by mail.
When you are finished shopping, continue to checkout.
Just fill in the information, as indicated. Select your payment option.
You don't need a PayPal account to use it. It is safe and secure. You can use your credit card or bank account with them. PayPal will guide you through the steps.Do not email your credit card information to me.
If you want to email or call to place your order, I can still bill you through PayPal to your email address, if you like.
If you want to mail your order to me, please enclose a money order. On occasion I will accept a check if you call for approval first.. Send to:
Timber Ridge Studio 240 Timber Ridge Rd.
Elsberry, MO 63343
What form of payments do you accept?
PayPal is the preferred method of payment.
PayPal is a safe, secure way to send money online. You can use PayPal, even if you don't have an account with them. They will accept your credit card. Please don't send me your credit card information. All credit card transactions must go through PayPal.
I will also accept money orders & checks. Orders will be shipped on receipt of a money order. Checks will not be accepted unless you contact me first for approval. I may delay shipment until the check clears the bank.
Checks and money orders may be mailed to me at:
Timber Ridge Studio 1151 N Collier Blvd.
Marco Island, FL 34145
Do you ship outside of US?
I'm sorry, but I'm no longer able to automatically offer international shipping. Shipping costs are too expensive and delivery too uncertain. I can not offer insurance on your purchases.
How long does it take for you to ship my order?
Orders paid for by PayPal are normally shipped in one to two business days. Orders received after 4:00 ET on Friday afternoon through Monday morning (the weekend) will normally be packaged on Monday and sent on Tuesday.
In the event there would be a problem that causes a delay, I will contact you at once. Special orders will take longer; you will be notified as to the approximate shipping date.
Orders paid for by money order will be shipped within one or two business days of receiving the payment.
Orders paid for by check may not be shipped until the check clears unless you contact me for approval first.
How can I contact you?
You can email me at: Ronni@trs240.com (copy & paste, please)
You can call me at 636-358-3633
You can mail an order and payment to me at:
Timber Ridge Studio 1151 N Collier Blvd
Marco Island, FL 34145
What is your guarantee & return policy?
If for any reason you are not satisfied with your order, please contact me at once. I will work with you to find a suitable solution.
If you feel that an order needs to be returned, contact me before sending. It must arrive in it's original undamaged condition. You are responsible for the shipping both ways, unless it was an error on my part.
Any problems you have should be reported to me within the first 5 days after receipt of your order.
Where are you located?
I'm located in Florida on Marco Island.
Still have questions? Need more information? Need help ordering? Problems placing an order?
If you are happy with your order and the service you received, I would appreciate a note on my Guest Book page.