Ordering & Shipping Information

 

 No minimum order required 

I attempt to ship within 48 business hours of receiving your order. If for some reason, it is delayed, I will notify you by email as to the reason and expected shipping time.

 US & Canada 

             US--PayPal is the preferred method of payment.

Canada--Please use PayPal.

PLEASE NOTE: You can use PayPal, even if you don't have an account with them. They will accept your credit card.

I will also accept checks or money orders within the US. I will ship the order on receipt of a money order. In the case of personal checks, the order will not be shipped until the check clears.

Make Checks & Money Orders payable to:

Ronni Gourlay or Timber Ridge Studio
240 Timber Ridge Rd.  Elsberry, MO 63343

$0-$50 --- First Class-no insurance---Inside US & Canada---$4.00

Any Amount - Priority Insured----Inside US ----$7.00

Any Amount--Priority International Insured -Inside Canada--$12.50 

 

 Outside US & Canada

International orders must be paid for with PayPal.

Internationally,we will ship anywhere that is serviced by USPS First Class or Priority International.

In an effort to charge a fair shipping rate, I have changed my international shipping policies. 

Email your order to me with your address and preference of shipping methods. First class International is relatively inexpensive, but takes longer and can not be insured. Priority International is more expensive, but faster and can be insured. I will weigh your order and bill you through PayPal. (If you want to know both costs before you select, let me know and I will figure it both ways and give you a choice before billing.)

In this manner, customers who are ordering light inexpensive items are not overcharged by the flat rate shipping method.

 I AM NOT RESPONSIBLE FOR ANY CUSTOMS FEES, DUTIES, OR OTHER CHARGES ASSOCIATED WITH INTERNATIONAL SHIPPING

Please Note: I am not responsible for lost or damaged items once they are in the mail. Therefore, it is your decision whether to insure or not!

 

  Questions?  Need more information? Need help ordering?  Problems placing an order?

Call me or email me and I will do my best to provide more information or help in any way I can to make your shopping experience a great one.

  Satisfaction Guaranteed:

If you have any questions about an item prior to purchase, feel free to contact me for more information.

If you have a problem or are dissatisfied after receiving your order, contact me within the first ten days to resolve the issue. All returns must be preapproved and completed within 30 days of receipt.

If you are happy with your order and the service you received, I would appreciate some positive feedback.

 

 

 

NEW  LOWER  SHIPPING RATES for U.S. and CANADA

    $4.00 for First Class Mail (USPS) up to $50.00 

  CONTACT:  Ronni Gourlay
240 Timber Ridge Rd.
Elsberry, MO 63343

Ronni@trs240.com 

636-358-3633 afternoons or evenings

 Copywrite  © 2005-2008

Timber Ridge Studio